Learning Outcomes

Successful participants learn to

• Identify SMART managerial and organizational goals
• Set SMART goals
• Identify their own and others’ decision styles
• Apply creative thinking appropriately
• Apply critical thinking appropriately
• Use the problem-solving model to identify and solve problems
• Use the problem-solving model to make decisions
• Number of Participants

Maximum 15, for peer consultation and individual feedback

Course Length 14 to 21 hours, flexible delivery: full or half day sessions

Instructional Methods & Materials

The workshop uses a variety of strategies -- including case studies, multi-media, small-group discussion, expert feedback, peer analysis/assessment and learner self-reflection -- designed to appeal to every learning style. The trainer serves as expert facilitator, and learner feedback is integrated through regular course evaluation.

To maximize learning and ensure skills’ transfer, participants apply their strategies and skills to relevant company issues. Participants establish their own learning goals, learn critical and creative thinking techniques, and apply the problem-solving model to real, work-related problems. Participants also assess their own and others’ decisions in discussions with their colleagues and the trainer.

Customized workbooks can be supplied.

Course content tailored to specific participants’ experiences provides the best learning. Through a prior needs' assessment, the trainer identifies both organizational and individual perspectives and objectives, which become the focus of the workshops. Specific information concerning company policies and procedures is required, therefore, as part of the prior needs assessment material.

Materials

Overhead machine, write-on transparencies, overhead pens, flip chart or white board, paper, pens, VHS machine, television monitor, flexible seating.

Participants bring relevant, work-related problems to the workshop.

Learning Assessment